Student Transportation

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Operations Manager

Operations Manager

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Under the general direction of the Area GM of Operations, the Operations Manager shall organize, oversee, control and direct the activities of a school bus service location and/or locations(s) ensuring that the operations are safe, efficient and meet the needs of the customer(s), employees, and corporation. This classification is the most senior position at the location(s).



A work history demonstrating ability as a self-starter, with good customer relationship skills, operational knowledge and safety leadership.


Pre-Employment Requirements:

  • Must subject to a pre-employment drug testing and background check
  • Must possess a valid driver’s license and obtain a valid CDL Class B with proper endorsements within 6 months of employment.




    • Direct the day-to-day operations of the Pueblo City Schools – District 60, school bus facility. People skills, creativity, rational analysis, and knowledge of the transportation industry are all required for success.
    • Prepare standard miscellaneous reports for Senior Management.
    • Assist with retrieving specific information for Legal Claims.
    • Coordinate and assist in the development of financial information while executing the established budget. Including managing cost control, capital investment decisions, forecasting, pricing, and service management.
    • Stamp, Scan and Batch all AP bills.
    • Prepare monthly billing including HTS, extra-curricular and Charter.
    • Perform service planning where appropriate.
    • Maintain smooth operation in the workplace. It is important to ensure the safety of STA's employees.
    • Promote and cultivate an open culture based on the premise of treating everyone with Dignity and Respect.
    • The Operations Manager must inspect the workplace to check if there are problems in the workplace to avoid accidents and incidents while developing and maintaining a safety conscious culture that commences with the hiring process and continues at all times during an individuals employment.
    • To maintain productivity is also the duty of an Operations Manager. Must conduct routine checks from time-to-time in order to ensure that their employees are meeting their job responsibilities. Quarterly employee meetings are required to facilitate constructive feedback from employees.
    • They are also responsible when it comes to decision making, whether they will need to hire or recommend terminating an employee. This will include directing, counseling and disciplining employees.
    • Act as a liaison between STA and customers, community, parents, students, and the public always ensuring the reputation of STA. Monthly reviews with the customer/client (school personnel at the senior high, elementary) are required which includes a written brief to the vice president, must attend weekly/monthly school board meetings as required.
    • Actively promote the STA brand and culture through community involvement and participation. Actively participate in STI Cares Foundation Activities.
    • Assist with the development of new business opportunities in the community.
    • Delegate responsibilities and duties assigned herein as he/she deems appropriate.
    • Assure that all routes are covered and schedules met and any other matters that involve contract compliance.
    • Oversee the assignment of driving personnel to ensure consistency and efficiency.
    • Maintain a log of deviations or interruptions to service and reasons for the deviations, including but not limited to road failure.
    • Organize and lead monthly safety/in-service training meetings.
    • Participate in scheduling driver training classes.
    • Assure that payroll, billing and other reports are accurate and submitted in a timely manner.
    • Investigate all incidents and accidents, including conducting interviews, schedule follow-up retraining or other corrective action and report findings.
    • Drive routes as needed.
    • Some business travel may be required as deemed appropriate.
    • Knowledge and implementation of contents of School District contracts and facility leases.
    • Other duties as assigned.



Job Qualifications:

      • Bachelor's Degree preferred and at least four (4) years or equivalent of management experience.
      • Ability to manage multiple projects at once.
      • Ability to work autonomously and prioritize workload.
      • Knowledge of Microsoft Office suite including Excel, Word PowerPoint, and Outlook.
      • Excellent written and oral communications skills.
      • Ability to interface with all varying internal and external management levels.
      • Must have excellent working knowledge of all aspects of operations.
      • Bilingual in Spanish a plus.
      • Must have strong leadership abilities.

Physical Requirements:

      • Must be able to work shifts or flexible work schedules as needed.
      • The employee is greatly subjected to long periods spent sitting, typing, or looking at a computer screen. In addition, job requirements may require exposure to the elements during facility inspections and field monitoring. Moderate physical dexterity is required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Student Transportation of America, Inc. (STA) is North America's fastest-growing and most progressive provider of school bus transportation services, operating more than 14,000 vehicles.


STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time.