The Dispatch Coordinator is responsible for ensuring the daily coverage for school bus routes and field trips, answer telephone calls from our customers and the public, communicating changes and instructions to drivers.
Ensure employees report to work as scheduled and complete and file paperwork.
Report concerns, violations or issues to the Operations Manager.
Ensure all vehicles are staffed for the day.
Assigns substitute drivers, as needed.
Plans, schedules and assigns drivers for special transportation including field trips, athletic events, etc.
Assists in developing routes, busloads, bus stops and schedules.
Would assist, plan, schedule and coordinate outside public charters.
Answers telephone inquiries and communicate on two-way radio, as needed.
Maintain records of mileage, gas consumption, and other related data.
Assist the training department in ensuring employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
Assist the shop in scheduling maintenance and repair of vehicles, coding invoices and record keeping.
Be on-call for emergencies and weekends as needed.
Drive a bus as needed.
Work closely with the Operations Manager, the Training Department, and the Shop personnel.
Performs other duties as assigned by Operations Manager.
Customer service skills with organized follow-thru.
Computer proficient with software experience in mapping and routing.
Minimum qualifications: High school diploma, clerical skills, strong computer skills, knowledge of routing systems (Versatrans), CA School Bus Certificate with a minimum of 2 years experience as a school bus driver required.
Familiarity with the laws, regulations and policies governing student transportation; ability to read a map, to coordinate and schedule bus routes in a logical manner; ability to deal tactfully and effectively with employees and our customers; good judgment, ability to make sound decisions; knowledge of computers, clerical aptitude; physical condition commensurate with duties; familiar with the school district, school locations, general knowledge of the routes and stops; and field trip destinations.